Adil Shaikh, Author at Adil Shaikh

June 23, 2025
Adil Shaikh
24 Views

Top 15 SaaS Experience Metrics and How to Optimize Them

Tracking SaaS metrics like retention, NPS, MRR, and user behavior helps identify areas for improvement and supports ongoing growth and customer satisfaction.

June 23, 2025
Adil Shaikh
32 Views

Onboarding Experience Automation for SaaS: 2025 Best Practices

Automating SaaS onboarding reduces friction and cognitive load, uses personalized triggers and clear progress, balancing self-service with support to improve user engagement and time-to-first-value.

June 22, 2025
Adil Shaikh
36 Views

How OpenAI’s Latest Neural Networks Are Shaping AI in 2025

OpenAI’s 2025 o1 and o3 mini models enhance reasoning, adaptability, and coding, with challenges in computational costs and equitable AI access.

June 22, 2025
Adil Shaikh
47 Views

6 Practical Steps to Develop a SaaS Experience Strategy

Segment users, gather feedback, analyze data, benchmark competitors, maintain ongoing communication, and provide seamless onboarding and support to improve customer experience and reduce churn.